Question 1

How does it work?

Accepted Answer

Pick a book, upload a clear photo of your child, and type in their name, age and dream job. We show you the first pages for free, and you only pay when you love it.

Question 2

Do you deliver to my country?

Accepted Answer

Yes. We post our books to more than 200 countries. Just add your address at checkout and we will do the rest.

Question 3

When will my book arrive?

Accepted Answer

Normal post takes about 10 to 30 working days. Fast post usually gets there in 7 to 20 working days.

Question 4

What kind of photo works best?

Accepted Answer

A bright, clear photo where your child looks at the camera and their whole face can be seen. No sunglasses, hats or filters, please.

Question 5

Can I change my mind?

Accepted Answer

Of course. If we have not printed your book yet, you get all your money back. If it is printed but not posted, you get part of it back.

Question 6

Something looks wrong. Can you help?

Accepted Answer

Yes! Write to order@storytelkids.com or storytelkids@gmail.com, or call 01979754088. A real person will help you fix it.